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Privacy Policy

Effective Date: 03/03/2025

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1. Introduction

Welcome to Leonard Filming (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, [yourdomain.com] (the “Site”), which is hosted on the Wix platform. By accessing or using our Site, you confirm that you have read and understood this Privacy Policy.

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2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information when you use our Site or interact with our services:

  • Contact details: Name, email address, telephone number, and postal address.

  • Project or event information: Details about your videography or photography requirements (e.g., event dates, location, preferences).

  • Payment details: We use third-party payment processors (e.g., Wix Payments, PayPal, Stripe) to process payments. These processors may collect your credit card or banking information on our behalf. We do not store your payment information on our own servers.

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2.2 Usage Information

When you visit our Site, our system may automatically collect:

  • Log data: IP address, browser type, operating system, referring/exit pages, date/time stamps, and other technical data.

  • Device information: Device type, unique device identifiers, and internet service provider details.

  • Cookies and tracking technologies: See Section 5 for details on our use of cookies.

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3. How We Use Your Information

We process your personal information for the following purposes:

  1. To provide our services:

    • Responding to enquiries, booking appointments, and delivering final videography and photography products.

    • Processing payments through our third-party payment processors.

  2. To communicate with you:

    • Sending administrative emails, confirmations, receipts, or information relating to bookings or orders.

    • Providing updates on services, new offerings, or changes to our terms (as permitted by law).

  3. Marketing and promotions:

    • With your consent, we may use your personal information to send newsletters, promotions, or special offers. You may opt-out at any time.

  4. Analytics and improvements:

    • Monitoring website usage to improve our Site’s functionality, user experience, and the services we offer.

    • Conducting internal research, troubleshooting, and detecting any errors.

  5. Legal and regulatory compliance:

    • Complying with our legal obligations under UK law, responding to legal processes, and safeguarding our rights.

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4. How We Share Your Information

We will only share your personal information in the following circumstances:

  • Service providers: We use third-party companies (such as hosting providers, payment processors, and email marketing platforms) to perform services on our behalf. These providers have access to personal information only as necessary to carry out their services and are obligated not to disclose or use it for other purposes.

  • Legal requirements: We may disclose your information if required by law, court order, or other legal processes, or to protect our rights and property.

  • Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

  • Consent: We may share information with third parties if you give us explicit permission to do so.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixels and tags) to:

  • Remember your preferences and settings.

  • Analyse how you use our Site.

  • Show relevant content or advertisements (if applicable).

Most web browsers automatically accept cookies, but you can modify your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that if you choose to block or delete cookies, some features of our Site may not function properly.

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6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy (for example, to complete bookings or comply with legal requirements). When your personal information is no longer needed, we will securely delete or anonymise it in accordance with UK data protection laws.

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7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of online data transmission or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

 

8. Your Rights

Under the UK GDPR, you have certain rights in relation to your personal information. Depending on the circumstances, these may include:

  • Access: Request a copy of the personal information we hold about you.

  • Rectification: Request that we correct any inaccurate or incomplete personal information.

  • Erasure (Right to be Forgotten): Request that we delete or remove your personal information where there is no compelling reason for its continued processing.

  • Restriction: Ask us to suspend the processing of your personal information in certain scenarios.

  • Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.

  • Objection: Object to the processing of your personal information if it impacts your rights under data protection law.

  • Withdraw Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the details provided in Section 11. We will respond in accordance with UK data protection law.

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9. Children’s Privacy

Our services and Site are not directed towards children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you become aware that a child under 13 has provided us with personal information, please contact us, and we will take steps to remove such information.

 

10. International Transfers

If you are accessing our Site from outside the United Kingdom, your personal information may be transferred to and processed in other countries where data protection laws may differ. We take appropriate steps to ensure that any transfer of your personal information is in accordance with applicable data protection law and that appropriate contractual, technical, and organisational measures are in place.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us:
 

Leonard Filming
Matthew Leonard
53 Divot Way
Basingstoke, RG24 9YB, United Kingdom
Email: matthew@leonardfilming.com
Phone: 07733846227

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect any changes in our business operations or legal obligations. When we make changes, we will post the updated policy on this page with a new “Effective Date.” We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your information.

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